Terms of Service

Entertainment Events Inc. / Tixees · Last updated: April 4, 2026

Please read these Terms of Service ("Terms") carefully before purchasing tickets or otherwise using the Tixees platform operated by Entertainment Events Inc. ("Company," "we," "us," or "our"). By completing a purchase or using the Service, you agree to be bound by these Terms.

1. Ticket Purchase Agreement

When you purchase a ticket through Tixees, you are purchasing a revocable license to attend the specified event. Tickets are subject to availability and all sales are final unless otherwise stated by the event organizer. By completing checkout you authorize the charge to your payment method for the total amount shown, including any applicable service fees and facility fees.

Prices displayed at checkout are the final prices, inclusive of any dynamic pricing adjustments that may apply based on time remaining until the event or current ticket availability. Base prices are shown for reference. The price you pay is locked in at the time of your completed purchase.

2. Age Requirements

You must be at least 18 years of age to purchase tickets through the Service. Some events may have additional age requirements (e.g., 21+ for events at licensed liquor establishments). Age requirements are set by the event organizer and enforced at the door. Failure to meet the age requirement does not entitle you to a refund.

3. Refund Policy

All ticket sales are final. Refunds are issued solely at the discretion of the event organizer. Tixees does not issue refunds on behalf of event organizers unless the event is cancelled (see Section 5) or the organizer has explicitly authorized a refund.

Service fees and facility fees are non-refundable in all cases.
If you believe you are entitled to a refund, please contact the event organizer directly. Organizer contact details appear in your confirmation email.
Refunds that are approved will be returned to the original payment method. Processing time is typically 5–10 business days depending on your financial institution.
Partial refunds (e.g., for a reduced order quantity) are at organizer discretion.

4. Ticket Transfer Policy

You may transfer your ticket to another person using the transfer feature in your ticket confirmation email or ticket page. Transferred tickets are subject to the following conditions:

Transfers are valid for 48 hours from the time the transfer is initiated. After 48 hours the transfer link expires.
Once a transfer is accepted, the original ticket is voided and a new QR code is issued to the recipient.
You may not sell or resell tickets at a price above face value. Price gouging and scalping are prohibited.
We reserve the right to cancel tickets that we reasonably believe have been transferred or resold in violation of these Terms.

5. Event Cancellations & Changes

Cancellation by Organizer: If an event is cancelled by the event organizer and not rescheduled, ticketholders are entitled to a full refund of the ticket face value. Service fees and facility fees may not be refundable. We will notify you via the email address on your order.
Postponement or Rescheduling: If an event is postponed or rescheduled, your ticket will generally remain valid for the new date. The event organizer will communicate refund eligibility for rescheduled events.
Venue or Lineup Changes: Event organizers may change venue, start time, opening acts, or other event details. Such changes do not automatically entitle ticketholders to a refund unless the organizer decides otherwise.
Force Majeure: We are not liable for cancellations or changes caused by events beyond reasonable control, including weather, government action, public health emergencies, or natural disasters.

6. Code of Conduct

By attending an event, you agree to comply with all venue rules, event organizer policies, and applicable laws. We reserve the right to revoke tickets or deny entry—without refund—to individuals who:

Engage in disruptive, threatening, harassing, or violent behavior.
Violate the venue's alcohol or substance policies.
Attempt to gain entry with a counterfeit, voided, or transferred ticket.
Violate any posted venue or event rules.

7. Waitlist

Joining a waitlist does not guarantee ticket availability. If tickets become available and you are notified, you will have a limited window (typically 24 hours) to complete your purchase. We are not liable if tickets are no longer available when you attempt to purchase.

8. Fees

Ticket prices may be subject to service fees, facility fees, and other charges as disclosed at checkout. These fees help cover payment processing, platform operation, and venue costs. All fees are displayed before you confirm your purchase.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ENTERTAINMENT EVENTS INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR ATTENDANCE AT ANY EVENT, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PROPERTY DAMAGE, OR LOSS OF DATA. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE TICKET(S) AT ISSUE.

Entertainment Events Inc. acts as a ticketing platform and is not the organizer, producer, or operator of events sold through the Service. Event organizers are independently responsible for their events.

10. Intellectual Property

The Tixees platform, including its design, software, and content, is owned by Entertainment Events Inc. and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our express written permission.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Maricopa County, Arizona, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms? Contact us at:

Entertainment Events Inc.
Email: info@entertainmentevents.com